Staffing

The health care industry is experiencing roughly 32% turnover annually, of which about two-thirds represent “voluntary separations.”  Health centers realize turnover is a significant [...]

Pay isn’t always the answer to every problem, but understanding the pay pressures on the most vulnerable of our employees is essential for every health center.  Front-line employees in the [...]

The actual productivity of FQHC family practice physicians averages about 14% less than what is planned for on a daily basis, and about 11% below expectations on an annual basis. While [...]

Of all the functions in an FQHC, human resources seems to be the one that has a “personality,” frequently reflecting its leader, and that is very rarely a good thing.  Every function [...]

While this is known primarily as a human resources focused blog, we frequently reach out into other areas of FQHC operations when they have an impact on what we do.  Right now, the biggest hot [...]

Merces Consulting Group, Inc. (Merces) is conducting a survey of medical, dental and behavioral health provider compensation and productivity in the Federally Qualified Health Center (FQHC) [...]

Lesa Peterson, one of our consultants as well as a consultant for trusted partner FQHC Associates, writes about the dangers of cost cutting when trying to improve your health center’s [...]

Turnover: What is it and what is its true cost? Quite simply, turnover is expressed as a ratio, the number of employees who have left during the year divided by the total number of employees at [...]

How exactly does an FQHC best achieve its mission?  My answer has always been that an FQHC needs to stop thinking in “non-profit” terms and all its attendant baggage, and rather focus [...]